Quick-Reference List Provides Answers for Common Employee/Member Questions

If you haven’t already seen our Quick-Reference List, you’re going to want to check it out. It’s going to save you time because it contains answers for the most common questions your employees/members might ask about Purchasing Power eligibility and the ordering process.

The Resource List for Clients is a convenient grid outlining common requests for information from your employees/members, covering topics such as returns, refunds, exchanges, warranties, deduction issues and more. Other columns on the grid provide a more detailed description, action you can take prior to contacting us and the solution turn-around time for resolution. Keep this valuable tool in a convenient location and you’ll be ready should questions arise!

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